Prepaid SIM cards
Roaming charges are often unreasonably expensive, while finding free Wi-Fi when traveling is not that easy. Buying a SIM card helps avoid these problems. It's cheaper to access the Internet abroad using it. And for many people, it's enough — there are messengers, social media, and access to online maps.
With Kiwitaxi, your clients don't need to find out where to buy a SIM card on the spot. Yes, there are sales points at any airport, but their prices are usually much higher than those offered by city stores. Besides, it may be difficult for a tourist to understand tariff terms and conditions if he/she doesn't speak the local language well enough.
When a tourist buys a SIM card in advance, he/she can be calm and know for sure that he/she will stay connected from the very first day of his/her vacation. Tourists get their SIM cards when they meet their driver.
Offer this service to all your clients who book a transfer abroad. Drinking water
This service is especially important to those who are going to hot countries. Offer water to clients with small children, elderly tourists, people who tend to feel unwell when traveling (for instance, those who suffer from motion sickness or are afraid of flying), and those who book a Premium class transfer.
A tourist can buy a 0.5l bottle of non-carbonated water — one or a few bottles. Each bottle is charged extra. Extra hour of waiting
A transfer already includes one hour of waiting. However, clients may need additional time to prepare for a trip. For instance, families may need to wash their babies and change their diapers after a flight, while tourists with items to declare need to pass through Customs.
If you book this service, a driver will wait for your tourist for 2 hours after the flight arrival time specified in a voucher. The unused hour cannot be refunded. Stop out of the route
If travelers need to make an urgent stop on the route for several minutes, a driver will do that for free. However, if a tourist plans to have a meal in a specific place, make a detour to a shop or somewhere else, offer him/her to pay for this stop in advance.
When booking a transfer, specify the address of the stop. It can be made within 10 km away from the planned route. The total time for a detour and a stop is up to 30 minutes.
This service will suit families with children, elderly tourists, and travelers who are prone to motion sickness. English-speaking driver
Tourists think that drivers at popular international resorts speak English and thus they don't need to book this service. But that's not true. If it's important for your client to have a driver who understands simple English phrases, offer him/her this service.
The service means a driver has basic knowledge of English. He/she will understand if a tourist asks him/her to make a stop and other simple comments concerning a trip.
As is the case with English, speaking Russian means a basic level. You can offer this service to all Russian-speaking tourists.Transportation of ski equipment
When selling a transfer to a ski resort, ask your clients if they have any ski equipment. If you forget to specify this, a driver may refuse a trip.
Ski equipment is transported in a trunk. The maximum baggage capacity depends on the transfer class. For instance, an Economy class car accommodates 2 pairs of skis or 2 snowboards, while a minibus for 19 passengers — 9 pairs of skis or 9 snowboards.
Box for ski equipment
A tourist may carry 2 pairs of skis or 1 snowboard in a separate box fixed to a car roof. This service is not available at all resorts.