You can cancel your booking in your personal account or with the help of our support team:
- at least 16 hours before the trip for Micro, Economy, Comfort, Minivan 4pax, and Minibus 7pax classes.
- at least 24 hours before the trip for Premium Minibus 6pax, Minibus 10pax, 13pax, 16pax, 19pax, Shuttle, Premium, and Business classes.
In this case, there will not be a fine for canceling, and we will give you a full refund for a transfer.
If you cancel your booking later than the time specified, a transfer price will not be refunded.
Remember that no matter what happens, the Kiwitaxi support team is always there to help you. So feel free to contact us if you have problems changing or canceling your booking: