You can cancel your booking in your personal account
- at least 16 hours before the trip for Micro, Economy, Comfort, Minivan 4pax, and Minibus 7pax classes.
- at least 24 hours before the trip for Premium Minibus 6pax, Minibus 10pax, 13pax, 16pax, 19pax, Shuttle, Premium, and Business classes.
You can cancel the order with the help of our support team
only at least 5 hours
before the trip for Micro, Economy, Comfort, Minivan 4pax, and Minibus 7pax classes.
If you cancel the order within specified period, we will give you a full refund for a transfer.
If you cancel your booking later than the time specified, a transfer price will not be refunded.
To avoid a fine and to insure the tourist from losing money, choose the option of free cancellation. In this case, no matter when you cancel your booking, we will refund you 100% of the order sum. We'll keep only the amount of insurance. The size of insurance depends on the order.