What a travel agent should know about business transfers



6 minutes for reading
Get A GIFT
No time to read? Watch the video summary below:
What a travel agent should know about business transfer
Business tourism includes a variety of activities:
  • business trips,
  • exhibitions, fairs, and conferences,
  • incentive trips for employees (team building+travel, corporate outings, and so on).
They make a huge share of the tourist market, and transfer is an important part of it.
Business transfer has a number of peculiarities:
It brings a good profit
  1. A business trip is not an all-inclusive service. All services shall be selected separately, and the client understands that it may be expensive.
  2. A customer can be part of a business delegation or receive such a delegation. In any case, you need a representative transport - premium cars or minibuses.
  3. Nobody goes on a business trip alone, not to mention corporate travel which usually involves a group of at least 50 tourists. This is the reason why minibuses are often booked for business trips.
  4. About 40% of business travel in the world falls on Europe. The travel agent's commission there is much higher. For example, the average Kiwitaxi travel agent's commission for a single booking in Nice is 13 euro.
It doesn't depend on a season
As in the case with the ski resorts, business transfer is mainly presented by minibuses and premium class cars. The only difference is that business tourism does not depend on the season. Exhibitions, conferences, and business meetings take place all year round, and incentive tours are now booked in any part of the world.
It requires big responsibility
Business trips are always limited in time, and you as a travel agent must provide a flawless organization. The transfer will be the best solution for you because it:

  1. Arrives on time. Your tourists will not be late for important negotiations. If the client receives business guests, they will not have to wait for a transfer, unlike a taxi.
  2. Can be ordered for a convenient time. This is especially relevant for trips of ordinary employees since they will not have to adjust to the public transport schedule. Otherwise, the employee can arrive at the place later, which is unacceptable, or earlier, which means that the company will pay for "extra" time, e.g. in the hotel room. The transfer allows to rationally plan the travel time and budget

In addition, the Kiwitaxi transfer has the following benefits:

  1. Both drivers and clients have a voucher in which all the details of the trip, including the exact meeting point at the airport, are clearly stated. So, it is impossible to lose the driver.
  2. Business meetings can be postponed to another date or extended for a couple of days. In Kiwitaxi, you can cancel an order without losing money one day before departure. If it is economy/comfort class or a minibus for 7 passengers, you can do it 5 hours before.
  3. You will receive a 10–15% commission for each booking. To do this, become a member of our affiliate program!
Sign up for the affiliate program for travel agents
Sell transfers and earn half the Kiwitaxi income from an order
sign up
Related posts:
Lost baggage: what a travel agent should warn his/her tourist about
Flight is a huge stress for a child. None of the dozens of articles on how to entertain the baby on the plane guarantees success. At the exit from the airport, most of the travelers with children are exhausted and aim only at one thing: get to the hotel as quickly as possible.
How to sell additional services to your clients
A private transfer is more comfortable than any means of public transport. However, there are cases when tourists need additional service. Learn which services you can offer your clients and how to sell them in addition to selling a transfer.
Five tourist fears which prevent you from selling a transfer
For many tourists, the transfer service is new and, like everything new, it fuels concerns. Older people are worried because they do not know the language, parents with babies - that there will be no child seat in the car.
In our previous article, we told you about how and why you should offer transfers to families with children. Sometimes, your clients agree to book a transfer but don't see the need to pay extra for a child seat. Today, we're going to tell you about what your tourists risk and how to convince them to order a child seat.
Rules for the transportation of children in different countries of the world
How to change or cancel a transfer booking
Working with your clients, you may always face some unforeseen situations. In this article, we will tell you about how and when you can make changes to your booking or cancel it.
Cheat sheet for travel agents: selling ski transfers
Do you sell ski tours? Don't forget to offer your tourists an individual transfer. Follow our algorithm schemes to quickly identify your customer's needs and select the best transport.