Cheat sheet for travel agents:
selling transfers to families with children

According to our statistics, transfers in family trips are the most popular among tourists. Take advantage of our cheat sheet so you don't miss out on anything important when talking to customers.
10 minutes for reading
Get A GIFT
No time to read? Watch the video summary below:
Cheat sheet for travel agents:
selling transfers to families with children
If a tourist agrees to book a transfer for a family trip, help them choose a suitable vehicle class and a child seat. Remember that the child seat is obligatory. If a tourist travels with a child without ordering a child seat, the driver has the right to refuse to perform the order. Use the scheme below to book a transfer correctly:
If a tourist does not want to book a transfer, ask them how they plan to get from the airport and back. Try to explain to them the possible risks and inconveniences:
If you decide to choose Kiwitaxi, remember that we offer additional services:
  • a bottle of drinking water in the car;
  • an extra hour of waiting (so, the client gets 2,5 hours of waiting at the airport, without ordering this service they have 90 minutes for free);
  • a stop on the way;
  • an English-speaking driver;
  • a local SIM-card.

Every travel agent registered in the Kiwitaxi affiliate program receives a 10–15% commission for each booking and its additional services.
Download the cheat sheet, save it on your desktop, or print it to keep it close at hand.
Sign up for the affiliate program for travel agents
Sell transfers and earn half the Kiwitaxi income from an order
sign up
Related posts:
Lost baggage: what a travel agent should warn his/her tourist about
Flight is a huge stress for a child. None of the dozens of articles on how to entertain the baby on the plane guarantees success. At the exit from the airport, most of the travelers with children are exhausted and aim only at one thing: get to the hotel as quickly as possible.
How to sell additional services to your clients
A private transfer is more comfortable than any means of public transport. However, there are cases when tourists need additional service. Learn which services you can offer your clients and how to sell them in addition to selling a transfer.
Five tourist fears which prevent you from selling a transfer
For many tourists, the transfer service is new and, like everything new, it fuels concerns. Older people are worried because they do not know the language, parents with babies - that there will be no child seat in the car.
In our previous article, we told you about how and why you should offer transfers to families with children. Sometimes, your clients agree to book a transfer but don't see the need to pay extra for a child seat. Today, we're going to tell you about what your tourists risk and how to convince them to order a child seat.
Rules for the transportation of children in different countries of the world
How to change or cancel a transfer booking
Working with your clients, you may always face some unforeseen situations. In this article, we will tell you about how and when you can make changes to your booking or cancel it.
Cheat sheet for travel agents: selling ski transfers
Do you sell ski tours? Don't forget to offer your tourists an individual transfer. Follow our algorithm schemes to quickly identify your customer's needs and select the best transport.